Sales policy (Special Offer)

We thank you for your reservation. Please take note of our sales policy:

  • Prepayment of 100,00% required for this booking
  • Check-in time is after 14:00 on arrival day.
  • Check-out time is before 11:00 on departure day.
  • Should you wish to cancel or modify an existing reservation, please contact our reservation office.

Please do not hesitate to contact our reservation office at the following e-mail address: for any additional info.
Hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.

Cancellation policy

  • The reservation will be held by 18:00, on arrival date
  • In case of no show, we will apply a cancellation fee of 100,00 % of reservation value.
  • In case of cancellation 999-0 days before arrival , we charge a cancellation fee of 100.00% of the reservation value.



Greenwood hotel (Smart Business Group s.r.o.) declares that the only legally relevant text of these policies is the text in the Slovak language. Texts in any languages other than Slovak are legally void and provided exclusively for your convenience. Thank you for understanding!